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Privacy Policy

HomeKey is committed to ensuring that your privacy is protected. This Privacy Policy explains how HomeKey use the information collected about you and procedures that HomeKey have in place to safeguard your privacy. By accepting the Terms and Conditions you are consenting to all use of your personal information and data as detailed in the provisions hereof.

1. Personal Data

1.1 A "Registrant" is anyone who has been registered to use the Services to find and bid upon available properties.

1.2 Details provided by you (or by your landlord on your behalf if appropriate) to HomeKey ("Data") are stored by HomeKey for the primary purpose of assisting Registrants in obtaining information on alternative housing.

2. Registration

2.1 To use HomeKey Registrants details are required to enable us to use all reasonable endeavours to satisfactorily provide you with suitable information in relation to the Services.

2.2 If you express an interest on a property your Data, including contact details, will from that time be available to the landlord of that property.

2.3 From time to time HomeKey may invite you to provide further information in order to provide you with enhanced Services or to provide new services (such also being defined as Data). In order to deliver such services HomeKey will need to process and such Data and may need to transfer it to third parties.

2.4 In order to enable us to provide you with a personalised browsing experience the website may use "cookie" information collection technology. HomeKey may also use your IP address to help diagnose problems with our server, and to administer our website. Your IP address may also be used to gather broad demographic information. HomeKey may sometimes use third party advertising agencies to display banner ads on our website. Banner ads may contain cookies, and appear to be coming from our website but in reality they are coming from our third party advertising partners, who are serving ads on our site. Also in order to access certain services or offers you may have to download software from third parties providing these.

2.5 Data held by HomeKey may be used for the purposes of future demonstration, development and improvement of the website and Services.

3. Aggregate Information

3.1 HomeKey may use aggregate Data and statistics for the purpose of monitoring the website usage in order to help us develop the website and our services and may provide such aggregate Data to third parties. The statistics will not include information that can be used to identify any individual.

4. Updating your Details

4.1 If any of your Data that has been provided to HomeKey changes, for example if contact details change, please update Data directly via the Website.

5. How HomeKey Protects your Data

5.1 The internet is not a totally secure medium. However, HomeKey have put in place various security procedures as set out in this policy. Subject to the provisions of the Terms and Conditions HomeKey shall keep your Data confidential. The security procedures of HomeKey relate to storage, access and disclosure of registration details. If you are a Registrant your identity shall be confirmed by reference to unique information being a User Name and Password. The User Name and Password shall enable you to use the Services. It is your responsibility to keep your User Name and Password confidential.

5.2 With the exception of housing associations, councils, landlords and all other third parties whom HomeKey consider may assist you in finding housing opportunities all other third parties with whom your details will be shared shall not be provided with User Name or Password you have provided.

5.3 HomeKey takes all reasonable steps to require those parties to whom it transfers Data to comply with the same levels of protection as it does. However, the internet is not a totally secure medium and you acknowledge and agree that HomeKey shall not be responsible for any unauthorised use, distribution, damage or destruction of Data, except to the extent HomeKey are required to accept such liability under the Data Protection Act 1998.

6. Change of control

6.1 If the business is subject to a change of control or is integrated with another business, your Data may be disclosed to advisers and and interested parties, however only in regard to such a transaction.

7. Protection of Personal Data

7.1 Owing to the global nature of the internet infrastructure, your Data provide may be transferred in transit to countries outside the European economic area, which do not have similar protections in place regarding your personal data and its use as set out in this policy. However, HomeKey have taken the steps outlined above to try to improve the security of Data. By submitting your information you consent to these transfers.

© HomeKey 2009